Privacy Policy
Solar Douro Miragaia strongly recommends that you read our privacy policy carefully. If you need more information or have any questions about our policy, please do not hesitate to contact us by email to geral@douromiragaia.pt
General principles
Solar Douro Miragaia is an entity committed to respecting the privacy of all its users, not collecting on the website, accessible at http://www.douromiragaia.pt (hereinafter referred to as Website), any personal information without the user's consent. Likewise, Solar Douro Miragaia is also committed to protecting the confidentiality of personal information that is provided, in accordance with the legislation in force, in particular the General Regulation on Data Protection.
Privacy and personal data
The Privacy Policy of Solar Douro Miragaia, hereinafter referred to as Policy, applies to all data collected, resulting from the use of the Website, which can identify the user as a natural person, and when doing so he is expressing his authorization regarding the processing of your personal data under the terms set out in this Policy. We hope that this Policy will help you understand what type of information we collect, the reason for such collection and the way we process it.
Personal data is understood as any information that can be used to identify a person, such as name, e-mail address, postal address, telephone / cell phone number, or other information necessary for Solar Douro Miragaia to provide the service requested from the end user.
Solar Douro Miragaia, in conjunction with its technological partners that provide features for subscribing to newsletters, does not automatically collect any personal information. All personal information is provided, with the user's consent, through forms that serve the following purposes:
Provision of services for appointments and reservations - so that we can provide you with our services, we will treat the personal data strictly necessary for this purpose. In addition, your data will still be processed for all prior and post-service communication until the entire process is completed;
Provision of communication services, clarification of doubts, suggestions and / or complaints;
Marketing effects - where we will let you know about our news, promotions, etc.
All end users will be subject to the collection of non-personal data for statistical purposes, from the IP Address (address that indicates the location of a given computer), the Browser that it uses, the Operating System (OS) that it uses, the number of interactions and the time spent on the site, with no connection being made between an IP address, or other non-personal data, and any user registered in our database.
Solar Douro Miragaia will retain the personal data provided for the period necessary to provide the services, the respective billing and compliance with legal obligations.
Information sharing and data security
The Website does not use any automatic system for the collection of personal data, however communications and exchange of personal data may arise from the visit to the Website (through contacts and forms). In order to ensure all users, Solar Douro Miragaia informs that all personal data that it keeps in its database will never be shared without the express permission of the person or entity that made it available, with the data provided being stored on controlled and managed servers. with limited access. Solar Douro Miragaia can only give personal information to other entities when it has been previously and unequivocally authorized.
Despite all efforts, it is not possible for Solar Douro Miragaia to guarantee the full and absolute inviolability of the information security in its possession. It is also the user's responsibility to take all precautions to protect their personal data when using the Internet.
Right to change, rectify and delete data
By law, you can ask us what information we collect about you, and you can ask us to correct it if it is inaccurate. We ask for your consent for the processing of your personal data and you can withdraw that consent at any time. We may process your personal data because you have given us consent or to fulfill a contract, and you can request a copy of the information in digital format so that you can transfer it to another supplier.
We may process your personal data because you have given us your consent or legitimate interest, and you may request that your data be deleted. You have the right to ask us to suspend the processing of your personal data for a period of time if you believe that we are not doing so lawfully. Finally, in some circumstances, you can ask us not to do automated processing or profile creation.
If the user wishes his personal information to stop being part of the Solar Douro Miragaia's computer records, he may, at any time, exercise the right to be forgotten. Any question related to our use of your personal data should be addressed through:
email, geral@douromiragaia.pt;
phone, + 351 255 108 000;
letter to Solar Douro Miragaia, Lugar do Outeiro, Travanca, 4690-858 Cinfães, Viseu, Portugal.
Cookies policy
Cookies are small text files that a website, when visited by the user, places on your computer or on your mobile device through the internet browser (browser).
The placement of cookies will help the website to recognize your device the next time the user visits it, improving the use and visualization of the websites, making it simpler and faster, enabling a more interesting and dynamic browsing experience.
We use the term cookies in this policy to refer to all files that collect information in this way. The use of cookies when accessing websites is a usual practice and the various browsers (browsers) allow each user to refuse their use, as well as eliminate the that have already been created.
The cookies used by Solar Douro Miragaia do not collect information that identifies the user. Cookies collect generic information, namely how users arrive and use the sites or the country / countries area through which they access the site, etc. Cookies only retain information related to your preferences. At any time the user can, through his internet browser (browser) decide to be notified about the receipt of cookies, as well as block the respective entry in his system.
Solar Douro Miragaia uses cookies on the Website to recognize the user and their preferences in order to improve the user experience, as well as to collect statistical information, always guided by the principles of anonymity and confidentiality, not being used in any situation , to collect any personal data, or for marketing purposes.
Note that some important features of the Website may stop working due to the blocking of cookies. To learn more about cookies, visit http://www.aboutcookies.org/
Right of complaint
If you have a complaint about our treatment of your personal data, we prefer that you contact us directly first so that we can resolve your complaint. however, it is also possible to contact the National Data Protection Commission through its website at https://www.cnpd.pt/ or for the address:
Comissão Nacional de Proteção de Dados
Rua de São Bento n.º 148-3º
1200-821 Lisboa
Update of privacy policy
This document can be modified at any time, as our services and personal data processing evolve. If we intend to use your personal data in a way that we have not previously identified, we will contact you to provide information about that use and, if necessary, ask for your consent.
If you have any questions or doubts about how Solar Douro Miragaia processes the personal data of its users, please send an email to geral@douromiragaia.pt or contact us through the contacts available on this website.
Thank you for your visit.
